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19 Online Review Sites for Collecting Business & Reviews

We (and the rest of the internet within the past decade) have already spent a little while convincing you from the need for acquiring online reviews for the business. So let’s just assume you’re in love with the benefits of developing a few people tout how awesome you’re on the web.


With that being said, it isn’t really safe to visualize everybody knows wherever from the wide whole world of the web we could point those well wishers whenever they desire to sing our praises. After all, organic beef be capable of rattle off 1 or 2 sites (“Yelp! And I think they come to appear on the internet Maps, too?”), but we don’t exactly possess a laundry list of options at our disposal.

Download our free help guide to customer loyalty programs here to understand more about the best way to create loyal, happy customers.

Check out our list of the best product review websites for B2B and B2C companies. Remember that every industry has niche websites, too. For example, those invoved with the restaurant industry might want to perform UrbanSpoon. This web site post won’t get into sites that are specific to one industry, but it will provide website that apply to businesses in almost any industry.

Review Sites for B2C Companies
1) Amazon Customer Reviews

Amazon was the primary online retailers allowing consumers to post reviews of goods in 1995, and yes it remains one of the most important resources for consumers seeking to make informed purchase decisions. Even if people can and in many cases do purchase a product elsewhere, whether it’s in love with Amazon.com — unless it’s gasoline or drug paraphernalia, that is certainly — then many individuals will appear up its Amazon review before they purchase.

After that separate your product or service from that looks much like it? Those shiny gold stars and good customer testimonials. Merchandise is rated on the five-star rating scale, which can be categorised by area of reviews per star, as well as most helpful customer testimonials and many recent customer testimonials.

2) Angie’s List

Geared toward U.S.-based service businesses, Angie’s List is a “higher-end” website, because users actually have to fund membership. However you get that which you spend on. The reviews, given by using an A-F scale, are typically very well-thought out — not a lot of that ranting and raving that’s more prevalent on free review sites. The reviews is not anonymous, which will help cut down on fake or misrepresentative reviews, and companies may react to the reviews posted about the subject, too.

It’s liberal to generate a page for the company. Once you’ve yours, encourage your clients that are on Angie’s List to leave reviews there — members would be the only ones in a position to undertake it!

3) Choice

Have customers nationwide? Option is a member-funded website situated in Australia. Choice independently test products and services and still provide performance reviews to their members. The majority of the work they do involves testing products and services themselves, creating product comparisons, and writing buying guides. Additionally, though, they are doing allow members to rate and discuss specific product brands and models to Choice members. In case you have customers nationwide, we suggest encouraging those who find themselves on Option to leave reviews there.

4) Trustpilot

Trustpilot is a fast-growing, community-driven consumer review platform situated in Denmark, although they’ve expanded away from Europe into 65 countries, such as the U.S. The platform for businesses helps companies throughout the world proactively collect customer testimonials. It does not take customers who write both product and seller reviews, keeping it third-party verified.

Since they possess a basic version for free (each day create a profile page and collect customer testimonials), their paid versions allow you to create customizable review invitations, share ratings and reviews on social websites, and link review data for your internal business systems.

5) TestFreaks

Comparable to TrustPilot, the Swedish-based TestFreaks helps companies proactively collect customer testimonials and write seller reviews to complement them. Another cool addition? Their question and answer feature, which lets prospects post questions and receive answers straight from your customer satisfaction team.

6) Which?

Which? is definitely an independent consumer review organization that tests and reviews products and then covers them. Unlike Angie’s List, it is the folks at Which? who write the reviews — not the shoppers. They do not accept submissions for product testing or survey inclusion, nevertheless they do encourage people permit them know about their items and services by emailing [email protected].

Although this leaves less room so that you can influence whether your products or services end up on the site, it’s still worthwhile to learn about and checking in on this popular site, particularly if have customers from the U.K. The web site has product critiques for from dishwashers and tablets to cars and credit cards. They make certain you review every one of these products themselves, and then come up with both their methodologies and results. They also take customer surveys of things like the best and worst firms for customer satisfaction.

Lots of their content is free, but customers could become members for ?10.75 monthly to acquire entry to a “Best Buys” and “Don’t Buy” list, the most recent reviews of goods using their test labs, and entry to their consumer legal services service.

7) ConsumerReports

A nonprofit organization, ConsumerReports is definitely an independent product testing organization that runs unbiased tests to rate and recommend products. They’ve reviewed over 7.7 million products, accept no advertising, and spend on all items that they test. (Fun fact: They are buying and test 80 cars annually!) That is about as legitimate as it gets. Therefore, there is not much that you can do here “except” if you sell an item, be sure it’s really, excellent.

If nothing else, you could take this amazing site as a lesson in excellent content creation. For each product they review, they supply review criteria, product overviews, a buying guide, and social sharing buttons. To make sure quite comprehensive and, well, helpful. Pretty much the main element to great content, shall we be right?

8) TripAdvisor

In case you are from the travel, hotel, airline, entertainment, or restaurant industries around the globe, you’ll want to read the reviews around the popular website TripAdvisor. Because the largest travel site on the globe, it’s got over 225 million reviews, opinions, and photos taken by travelers. There is also some awesome content on the about low airfares, travel guides, rental listings, and advice forums about almost every location on the globe you might image. A number of people look there before you make a trip.

The important thing into a successful profile on TripAdvisor is which makes it as near to the top level of the popularity index as possible, in order that people looking for information inside a specific place see your listing. As outlined by TripAdvisor, the recognition ranking algorithm is based on three key components: quantity, quality, and recency of reviews. Here’s an excerpt from the advice they furnish businesses seeking to grow their ranking:

Quantity: Ask your friends and relatives to write reviews, and use our management center tools to remind them once they look at. Offering incentives for reviews is up against the rules, though — check out our policy to successfully understand what is and isn’t okay.

Quality: Guests who enjoyed first class hospitality along with a memorable experience will write reviews that are positive. Monitor what previous reviewers have written to view what worked and didn’t perform most optimally for the property in order to maintain and boost your service.

Recency: Recent reviews factor more strongly in your popularity rankings and older reviews close to impact on a hotel’s ranking over time. Yet again, encourage guests to write reviews to keep fresh content rolling in.”
9) Yelp

Yelp is a free website that lets consumers rate businesses on the five-star scale. Service repair shop can generate a profile on Yelp for free, and users can build their unique free profiles to analyze a business. You’re liberal to react to reviewers, too, but we suggest having a balanced and polite way of any negative reviews you will get, as Yelpers have been in a fairly tight-knit community.

Yelp in addition has belong to fire during the last couple of years for many slightly shady practices, like incentivizing businesses to advertise with them to acquire gaming the search latest results for their business (“Pay us money and we’ll push bad reviews down!”). Savvier consumers now have a look at Yelp reviews in general along with the reviewer’s clout in your mind, rather than getting switched off with a business due to one bad listing.

With that being said, it’s still to your benefit to obtain a constant stream of positive online reviews coming to your business’ Yelp account so happy company is always at the top of your review feed — especially is you’re a location-based business. Yelp profile information contains items like store hours and site information, so your profile will often arrive when we Google your business.

10) Google My company

You already know those reviews that show up with you google for any business? Yeah, those ideas are on their list in a big way.

Google’s Pigeon algorithm update uses distance and site ranking parameters to offer improved regional online research results. So, in order for your business’ website to be properly optimized for search, you’ll want to build verified accounts with local directories — especially Google’s, called Google My company. Getting reviews, comments, pictures, and so forth, especially on the search engines, can provide you with an enhancement in search. Only verified local Google+ pages can react to reviews.

An added bonus? Google Maps pulls that information and people reviews in to the app, so developing a lots of content within could make your business look more reputable.

11) Yahoo! Local Listings

Comparable to Google My company reviews, Yahoo! Local reviews let users post reviews of companies having a five-star rating system.

As outlined by Search results Land, Yahoo! still receives about 10% of search results share. So while you might n’t want to speculate time working out the intricacies of Yahoo!’s algorithm, obtaining some favorable reviews around the Yahoo! Local Listings sure couldn’t hurt for your 10%.

Review Websites for B2B Companies
12) G2 Crowd

In case your business sells software, you’ll want to ensure you possess a presence on G2 Crowd. Every month, over 300,000 people looking to buy software see the 37,000+ user reviews on this internet site to allow them to make smarter purchasing decisions.

G2 Crowd operates kind of like Yelp, but in a unique niche. Publication rack reviewed on the five-star scale, and reviews cover from setup and easy useful to security and support. Reviewers respond to your questions like “What does one like best?”; “What does one dislike?”‘; and “Recommendations to other people considered the merchandise.” Also, it is possible to upvote and downvote others’ reviews.

13) TrustRadius

Like G2 Crowd, TrustRadius is definitely an online website for software businesses. Reviewers on the spot are authenticated via LinkedIn to make sure they’re users (although reviews themselves can nonetheless be anonymous), which allows users to view what their LinkedIn connections are saying about particular pieces of software on TrustRadius. This adds a layer of trust for someone reading your website.

You may use your website to browse reviews of person companies, or compare two companies side-by-side to compare their five-star ratings, screenshots of the products, pricing details, and user comments from reviewers.

Along with company reviews, they’ve build too much buyer guides for categories including talent safes, business intelligence software, core HR software, social websites, and A/B testing to help individuals find the right product for them based on a huge selection of reviews and user ratings.

14) Salesforce AppExchange

Have an app around the Salesforce AppExchange? You’ll desire to monitor your app’s ratings and reviews there. Comments are based on a five-star rating system, and each app has reviews listed with the most helpful positive review and many helpful negative reviews first, as well as all reviews, that users can filter by rating, date, and helpfulness. They’ve embraced transparency, letting users access 1000s of reviews and see the number of downloads with just a few clicks.

For Online Reviews Both B2B & B2C
15) Eee

A nonprofit site, the Better Business Bureau (BBB) evaluates all sorts of businesses against a couple of tips for the way businesses should treat the public. They do not directly recommend or endorse any businesses, products, or services; they only give you the public with the facts about their internet site about businesses, and if they have met the BBB’s accreditation standards. They are going to also review both accredited and non-accredited businesses.

A business’ profile listing around the BBB contains general overview information, just like a short company bio and the company’s accreditation status, past any complaints made in regards to the business and whether were resolved, customer testimonials, and the BBB’s A – F rating from the business.

16) Glassdoor

Glassdoor is definitely an employee website that assists anyone — from prospective employees to prospects to investors — have an idea of that of a clients are really like from the inside. In other words, it helps study the more qualitative factors of things like valuation.

Employees can share how it’s like to interview and work on their companies, and the site shows visitors which information mill rated highest by their employees. Many employers put it to use to construct their employment brand to allow them to target and recruit candidates, however, you may also utilize the reviews to share ideas internally for improvement among your management team.

Creating a business account is provided for free, and simple to track and react to reviews. As an example, it is possible to build alerts so you have an email every time a new review is posted in order to acknowledge and react to each one.

Other areas for Testimonials
Online reviews also exist on sites that aren’t necessarily built only to publish online reviews. Some businesses use their social presence and website to encourage online reviews … and several brands just get them unsolicited, for much better and worse.

Here are some sites that, if you (please, opt to) may serve as additional hubs for online reviews. And they are generally awesome, given that they have enormous reach, and you’ve got some — otherwise entire — treating these properties.

17) Facebook Ratings & Reviews

Are you aware there exists a put on Facebook for fans to leave ratings and reviews of your respective business? There sure is … it’s named, aptly, Facebook Ratings & Reviews. It appears around the left-hand side of your respective Facebook Page, and also you can’t move or remove it as you can other parts of your respective Page.

Anyone logged into Facebook can post a rating or writeup on a business. All they should do is visit the Reviews section of your Page, click on the grey stars to decide on a rating, and then write an optional review. They can make that review public, visible to friends, or visible and then them.

18) Twitter

The ridiculously fast-paced nature of Twitter makes it look like an odd location to try to accumulate reviews. But while users might not always hunt for reviews on Twitter (until you started some type of review hashtag, perhaps), tweets remain indexed in search results. That means a user’s tweet, whether complimentary or less-than, could show up from the SERPs when someone’s looking for reviews in your business.

Not just that — there’s things you can actively employ the positive tweets coming towards you. For example, we tested the element of social proof on conversions here at HubSpot, attaching three tweets that gave reviews that are positive by using an ebook we had been promoting at that time. Guess what happens happened? The CTA with the three tweets converted superior to the CTA without having tweets. If you will “Favorite” tweets that may work as reviews that are positive in the future, it will likely be more readily found them when you wish to use them with your marketing.

19) Your own personal Website

Finally, normally the one place in which you have total and utter control: your website. It’s an great spot to publicize reviews you will get (perhaps embed among those tweets you favorited?) You can make a section of your respective website dedicated only to reviews and testimonials, and in many cases add a form so happy customers can submit their unsolicited reviews. In case you’re actively campaigning for positive online reviews and also you encounter happy customers who want to add a confident review along with have accounts on sites like Yelp, Angie’s List, or Google, it’s handy to possess a put on your website to publish their kind words. Attempt to add testimonials to squeeze pages and product pages, too.
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19 Online Assessment Sites for Collecting Business & Product critiques

We (and the remaining portion of the internet within the last decade) have previously spent some time convincing you of the significance of acquiring online reviews to your business. How about we just assume you’re obsessed about the main advantages of having a few people tout how awesome you are on the net.


However, it isn’t safe to visualize we all know wherever inside the wide whole world of the net we are able to point those well wishers whenever they desire to sing our praises. I mean, organic beef be capable to rattle off a couple of sites (“Yelp! And I think they come to show up in Google Maps, too?”), but we don’t exactly possess a laundry set of options at our disposal.

Download our free help guide customer loyalty programs here to learn more about the way to create loyal, happy customers.

Look at our set of the very best product review websites for B2B and B2C companies. Take into account that every industry has niche websites, too. As an example, those in district industry may choose to be on UrbanSpoon. This site post won’t get into websites that are specific to 1 industry, but it will provide review site that apply to businesses in any industry.

Review Sites for B2C Companies
1) Amazon Testimonials

Amazon was the primary internet vendors to allow consumers to post reviews of products in 1995, plus it remains just about the most important practical information on consumers planning to make informed purchase decisions. Even if people can and also do purchase a product elsewhere, whether it’s obsessed about Amazon.com — unless it’s gasoline or drug paraphernalia, that’s — then many individuals will appear up its Amazon review before they decide to purchase.

What is going to separate your product or service in one that appears much like it? Those shiny gold stars and good testimonials. Products are rated with a five-star rating scale, which is divided by percentage of reviews per star, followed by most helpful testimonials and a lot recent testimonials.

2) Angie’s List

Aimed at U.S.-based service businesses, Angie’s List is a “higher-end” review website, because users have to pay for membership. Nevertheless, you get whatever you pay for. The reviews, given by using an A-F scale, are normally very well-thought out — a small percentage that ranting and raving that’s more widespread on free review sites. The reviews is not anonymous, which will help lessen fake or misrepresentative reviews, and corporations may react to the reviews posted on them, too.

It’s liberal to set up a page to your company. After you have yours, encourage your clients who will be on Angie’s List to leave reviews there — members will be the only ones allowed to undertake it!

3) Choice

Have customers in Australia? Choice is a member-funded review website situated in Australia. Choice independently test services and products and supply performance reviews for their members. The bulk of their job involves testing services and products themselves, creating product comparisons, and writing buying guides. In addition, though, they are doing allow members to rate and discuss specific product models and brands with Choice members. If you have customers in Australia, we propose encouraging those who find themselves on Option to leave reviews there.

4) Trustpilot

Trustpilot is a fast-growing, community-driven consumer review platform situated in Denmark, although they’ve expanded beyond Europe into 65 countries, like the U.S. The platform for businesses helps companies throughout the planet proactively collect testimonials. It is the customers who write both product and seller reviews, keeping it third-party verified.

As they definitely possess a basic version free of charge (this enables you to produce a profile page and collect testimonials), their paid versions allow you to create customizable review invitations, share ratings and reviews on social media marketing, and link review data for your internal business systems.

5) TestFreaks

Much like TrustPilot, the Swedish-based TestFreaks helps companies proactively collect testimonials and write seller reviews to fit them. Another cool addition? Their question and answer feature, which lets prospects post questions and receive answers completely from your customer service team.

6) Which?

Which? is definitely an independent consumer review organization that tests and reviews products then writes about them. Unlike Angie’s List, it’s the folks where? who write the reviews — not the customers can use. They do not accept submissions for product testing or survey inclusion, nonetheless they do persuade folks permit them know about their goods and services by emailing [email protected].

While this leaves less room so that you can influence whether your merchandise find yourself on their site, it is still worth knowing about and checking in about this popular site, particularly if have customers inside the U.K. The site has product critiques for from dishwashers and tablets to cars and credit cards. They make certain you review all these products themselves, then come up with both their methodologies and results. Additionally they take customer surveys of products prefer and worst firms for customer service.

A great deal of their submissions are free, but customers can become members for ?10.75 monthly to get access to a “Best Buys” and “Don’t Buy” list, the most up-to-date reviews of products from their test labs, and access to their consumer legal advice service.

7) ConsumerReports

A nonprofit organization, ConsumerReports is definitely an independent product testing organization that runs unbiased tests to rate and recommend products. They’ve reviewed over 7.7 million products, accept no advertising, and pay for all items that they test. (Fun fact: They purchase and test 80 cars per year!) This really is about as legitimate mainly because it gets. As a result, there are no longer much you’re able to do here “except” let’s say you sell an item, ensure it is certainly, excellent.

If nothing else, you might have this website as a lesson in excellent web content writing. For each and every product they review, they feature review criteria, product overviews, a buying guide, and social sharing buttons. It’s all regulated quite comprehensive and, well, helpful. Pretty much the key to great content, am I right?

8) TripAdvisor

In case you are inside the travel, hotel, airline, entertainment, or restaurant industries anywhere in the world, you will want to read the reviews about the popular website TripAdvisor. As the largest travel site on earth, it has over 225 million reviews, opinions, and photos taken by travelers. They also have some awesome content on their about low airfares, travel guides, rental listings, and advice forums about almost every location on earth you might image. Many people look there prior to a trip.

The important thing to some successful profile on TripAdvisor is so that it is as near to the peak of the popularity index as is possible, so that people seeking information inside a specific place view your listing. As outlined by TripAdvisor, the popularity ranking algorithm is founded on three key components: quantity, quality, and recency of reviews. Here’s an excerpt of the advice they offer businesses planning to improve their ranking:

Quantity: Ask your invited guests to publish reviews, and use our management center tools to remind them once they take a look at. Offering incentives for reviews is up against the rules, though — take a look at our policy to ensure that you understand what is and isn’t okay.

Quality: Guests who enjoyed first class hospitality as well as a memorable experience may write reviews that are positive. Monitor what previous reviewers have written to view what worked and did not work most effectively to your property so you can maintain and increase your service.

Recency: Recent reviews factor more strongly on the popularity rankings and older reviews close to influence on a hotel’s ranking as time passes. Once more, encourage guests to publish reviews to maintain fresh content rolling in.”
9) Yelp

Yelp is a free review website that lets consumers rate businesses with a five-star scale. Any company can set up a profile on Yelp free of charge, and users can build their unique free profiles to analyze a business. You’re liberal to react to reviewers, too, but we propose choosing a balanced and polite procedure for any negative reviews you get, as Yelpers have been in a pretty tight-knit community.

Yelp has additionally fit in fire during the last few years for a lot of slightly shady practices, like incentivizing businesses to promote with them in exchange for gaming the search results for their business (“Pay us money and we’ll push bad reviews down!”). Savvier consumers started to have a look at Yelp reviews in general current reviewer’s clout planned, rather than getting powered down by way of a business as a consequence of one bad listing.

However, it is still in your favor to secure a constant stream of positive online reviews coming to your business’ Yelp account so happy industry is always near the top of your review feed — especially is you’re a location-based business. Yelp profile information contains things such as store hours and location information, which means your profile will usually turn up when we Google your organization.

10) Google My opportunity

You already know those reviews that demonstrate track of you do a google search for the business? Yeah, those actions are on their list greatly.

Google’s Pigeon algorithm update uses distance and location ranking parameters to provide improved local search results. So, for your business’ web site to be properly optimized for search, you will want to build verified accounts with local directories — especially Google’s, called Google My opportunity. Getting reviews, comments, pictures, and so forth, especially online, can present you with an enhancement searching. Only verified local Google+ pages can react to reviews.

An added bonus? Google Maps pulls that information the ones reviews in the app, so having a lot of content in there will make your organization look more reputable.

11) Yahoo! Local Listings

Much like Google My opportunity reviews, Yahoo! Local reviews let users post reviews of businesses which has a five-star rating system.

As outlined by Search Engine Land, Yahoo! still receives about 10% of search results share. So even if you not want to invest time figuring out the intricacies of Yahoo!’s algorithm, obtaining some favorable reviews about the Yahoo! Local Listings sure couldn’t hurt with the 10%.

Review Websites for B2B Companies
12) G2 Crowd

In case your business sells software, you will want to ensure you possess a presence on G2 Crowd. On a monthly basis, over 300,000 people thinking of buying software look at 37,000+ reading user reviews here for them to make smarter purchasing decisions.

G2 Crowd operates a lot like Yelp, but also in a certain niche. Organizations are reviewed with a five-star scale, and reviews cover from setup as well as simple of use to security and support. Reviewers answer questions like “What do you like best?”; “What do you dislike?”‘; and “Recommendations to others considered the item.” Also, it is possible to upvote and downvote others’ reviews.

13) TrustRadius

Like G2 Crowd, TrustRadius is definitely an online review website for software businesses. Reviewers on the site are authenticated via LinkedIn to make certain they’re users (although reviews themselves can nonetheless be anonymous), that allows users to view what their LinkedIn connections say about particular pieces of software on TrustRadius. This adds a layer of trust for an individual reading your website.

You can use your website to browse reviews of individual companies, or compare two companies side-by-side to check their five-star ratings, screenshots of the products, pricing details, and user comments from reviewers.

Along with company reviews, they’ve build a whole bunch of buyer guides for categories including talent management software, business intelligence software, core HR software, social media marketing, and A/B testing to help individuals find the right product for the children depending on countless reviews and user ratings.

14) Salesforce AppExchange

Have an app about the Salesforce AppExchange? Then you will desire to monitor your app’s ratings and reviews there. Comments are with different five-star rating system, and each app has reviews listed with the most helpful positive review and a lot helpful negative reviews first, followed by all reviews, where users can filter by rating, date, and helpfulness. They’ve embraced transparency, letting users access a large number of reviews and find out the volume of downloads with only several clicks.

For Online Reviews Both B2B & B2C
15) Ddd

A nonprofit site, the higher Business Bureau (BBB) evaluates all sorts of businesses against some guidelines for the way businesses should treat people. They do not directly recommend or endorse any businesses, products, or services; they simply provide the public using the information on the website about businesses, and when they’ve met the BBB’s accreditation standards. They will also review both accredited and non-accredited businesses.

A business’ profile listing about the BBB contains general overview information, as being a short company bio and the company’s accreditation status, a history of any complaints made regarding the business and whether were resolved, testimonials, and the BBB’s A – F rating of the business.

16) Glassdoor

Glassdoor is definitely an employee review website that can help anyone — from prospective employees to prospects to investors — get an idea of that of a clients are really like from the inside of. To put it differently, it helps study the more qualitative factors of products like valuation.

Employees can share what it is like to interview and act on their companies, and the site shows visitors which information mill rated highest by their workers. Many employers put it to use to develop their employment brand for them to target and recruit candidates, however, you may also use the reviews to express ideas internally for improvement among your management team.

Creating a business account is free, and it is easy to track and react to reviews. By way of example, it is possible to build alerts so that you get an email when a new review is posted so you can acknowledge and react to every one.

Other Places for Customer feedback
Online reviews also exist on websites that aren’t necessarily built only to publish online reviews. Some businesses use their social presence and web site to encourage online reviews … plus some brands just buy them unsolicited, for much better or worse.

Here are some websites that, if you choose to (please, decide to) may serve as additional hubs for online reviews. And they are awesome, simply because they have enormous reach, and you have some — or even entire — control over these properties.

17) Facebook Ratings & Reviews

Do you know there exists a position on Facebook for fans to leave ratings and reviews of one’s business? There sure is … it’s named, aptly, Facebook Ratings & Reviews. It appears about the left-hand side of one’s Facebook Page, and also you can’t move or take it off just like you can other regions of one’s Page.

Anyone logged into Facebook can post a rating or writeup on a business. All they should do is see a Reviews area of your Page, select the grey stars to decide on a rating, then write an optional review. They could make that review public, visible to friends, or visible just to them.

18) Twitter

The ridiculously fast-paced nature of Twitter causes it to be seem like an odd place to make an effort to accumulate reviews. But while users might not always hunt for reviews on Twitter (if you don’t started some form of review hashtag, perhaps), tweets are still indexed searching results. That means a user’s tweet, whether complimentary or less-than, could pop-up inside the SERPs when someone’s seeking reviews on the business.

Not only this — there’s stuff you can actively use the positive tweets coming at you. As an example, we tested the element of social proof on conversions here at HubSpot, attaching three tweets that gave reviews that are positive by using an ebook we had been promoting at the time. Do you know what happened? The CTA using the three tweets converted a lot better than the CTA without having tweets. If you will “Favorite” tweets that can work as reviews that are positive down the road, it will be easier to find them when you need to utilize them within your marketing.

19) Your Own Website

Finally, the one place where you have total and utter control: your website. It’s an great spot to publicize reviews you get (perhaps embed some of those tweets you favorited?) You can make an area of one’s website dedicated only to reviews and testimonials, and also incorporate a form so happy customers can submit their unsolicited reviews. However, if you’re actively campaigning for positive online reviews and also you encounter happy customers who want to make you a good review try not to have accounts on sites like Yelp, Angie’s List, or Google, it’s handy to possess a position on your website to create their kind words. Attempt to add testimonials to squeeze pages and product pages, too.
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19 On the internet Evaluation Sites for Collecting Business & Product Reviews

We (and the other internet within the past decade) previously spent some time convincing you in the significance about acquiring online reviews for the business. Why don’t we just assume you’re in love with the main advantages of having a few people tout how awesome you’re on the net.


However, it is not safe to assume you know exactly where in the wide world of the net we could point those well wishers whenever they wish to sing our praises. I am talking about, organic beef be capable of rattle off a few sites (“Yelp! And I think you can get them to appear online Maps, too?”), but we do not exactly possess a laundry listing of options at our disposal.

Download our free help guide customer loyalty programs here to understand more about the best way to create loyal, happy customers.

Take a look at our listing of the very best product review websites for B2B and B2C companies. Understand that every industry has niche sites, too. For instance, those invoved with the restaurant industry might want to perform UrbanSpoon. This web site post won’t enter sites that are specific to a single industry, but it will provide leave a review that apply to businesses in almost any industry.

Review Sites for B2C Companies
1) Amazon Reviews

Amazon was among the first online stores to allow for people to post reviews of merchandise in 1995, and yes it remains the most important resources for consumers planning to make informed purchase decisions. Regardless of whether people can and also do purchase a product elsewhere, if it is in love with Amazon.com — unless it’s gasoline or drug paraphernalia, which is — then a lot of people can look up its Amazon review before they end up buying.

What’s going to separate your product from seems just like it? Those shiny gold stars and good customer testimonials. Items are rated on a five-star rating scale, which is categorised by number of reviews per star, as well as most helpful customer testimonials and quite a few recent customer testimonials.

2) Angie’s List

Aimed at U.S.-based service businesses, Angie’s List is a “higher-end” review site, because users even have to pay for membership. Nevertheless, you get everything you buy. The reviews, given with an A-F scale, are generally very well-thought out — very little that ranting and raving that’s more widespread on free review sites. The reviews can not be anonymous, which will help cut down on fake or misrepresentative reviews, companies should reply to the reviews posted regarding the subject, too.

It’s liberated to generate a page for the company. Once you’ve yours, encourage your web visitors that are on Angie’s List to depart reviews there — members would be the only ones able to do it!

3) Choice

Have customers australia wide? Choice is a member-funded review website situated in Australia. Choice independently test products and services and provide performance reviews for their members. The bulk of their work involves testing products and services themselves, creating product comparisons, and writing buying guides. Moreover, though, they actually do allow members to rate and discuss specific product models and brands with other Choice members. If you have customers australia wide, we propose encouraging those who find themselves on Option to leave reviews there.

4) Trustpilot

Trustpilot is a fast-growing, community-driven consumer review platform situated in Denmark, although they’ve expanded beyond Europe into 65 countries, like the U.S. The platform for businesses helps companies throughout the world proactively collect customer testimonials. It is the customers who write both product and seller reviews, keeping it third-party verified.

While they possess a basic version free of charge (this allows you to produce a profile page and collect customer testimonials), their paid versions permit you to create customizable review invitations, share ratings and reviews on social networking, and link review data in your internal business systems.

5) TestFreaks

Just like TrustPilot, the Swedish-based TestFreaks helps companies proactively collect customer testimonials and write seller reviews to check them. Another cool addition? Their question and answer feature, which lets potential customers post questions and receive answers from your customer satisfaction team.

6) Which?

Which? is an independent consumer review organization that tests and reviews products then covers them. Unlike Angie’s List, oahu is the folks where? who write the reviews — not the customers. They just don’t accept submissions for product testing or survey inclusion, nevertheless they do encourage people permit them know about their products and services by emailing [email protected].

Although this leaves less room that you can influence whether your product or service wind up on their own site, it is worth knowing about and checking in with this popular site, specifically if you have customers in the U.K. Your website has testimonials for everything from dishwashers and tablets to cars and bank cards. They ensure that you review every one of these products themselves, then write about both their methodologies and results. In addition they take customer surveys of things prefer and worst firms for customer satisfaction.

Plenty of their content articles are free, but customers can become members for ?10.75 monthly to get usage of a “Best Buys” and “Don’t Buy” list, the most recent reviews of merchandise using their test labs, and usage of their consumer legal advice service.

7) ConsumerReports

A nonprofit organization, ConsumerReports is an independent product testing organization that runs unbiased tests to rate and recommend products. They’ve reviewed over 7.Seven million products, accept no advertising, and buy all items that they test. (Fun fact: They buy and test 80 cars per year!) This really is about as legitimate because it gets. As such, there are no longer much you can do here “except” if you sell a product, make sure it is certainly, excellent.

Regardless of anything else, you might take this amazing site being a lesson in excellent web content writing. Per product they review, they supply review criteria, product overviews, a buying guide, and social sharing buttons. It’s all quite comprehensive and, well, helpful. Basically the key to great content, shall we be held right?

8) TripAdvisor

If you are in the travel, hotel, airline, entertainment, or restaurant industries anywhere in the world, you will want to browse the reviews about the popular website TripAdvisor. As the largest travel site on the planet, it’s over 225 million reviews, opinions, and photos taken by travelers. They also have some awesome content on their own about low airfares, travel guides, rental listings, and advice forums about pretty much every location on the planet you might image. Lots of people look there prior to a trip.

The main element with a successful profile on TripAdvisor is so that it is as close to the top level of these popularity index as you can, so that people seeking information in a specific place call at your listing. As outlined by TripAdvisor, the recognition ranking algorithm is founded on three critical factors: quantity, quality, and recency of reviews. Here’s an excerpt in the advice they furnish businesses planning to enhance their ranking:

Quantity: Ask your guests to write reviews, and rehearse our management center tools to remind them after they look at. Offering incentives for reviews is from the rules, though — have a look at our policy to successfully understand what is and isn’t okay.

Quality: Guests who enjoyed high quality hospitality plus a memorable experience are more inclined to write positive reviews. Monitor what previous reviewers wrote to view what worked and would not work most effectively for the property so you can maintain and boost your service.

Recency: Recent reviews factor more strongly on the popularity rankings and older reviews close to affect a hotel’s ranking with time. Again, encourage guests to write reviews to help keep fresh content rolling in.”
9) Yelp

Yelp is a free review site that lets consumers rate businesses on a five-star scale. Any company can generate a profile on Yelp free of charge, and users can setup their unique free profiles to check a small business. You’re liberated to reply to reviewers, too, but we propose choosing a balanced and polite procedure for any negative reviews you receive, as Yelpers will be in quite a tight-knit community.

Yelp in addition has fit in fire over the past number of years for some slightly shady practices, like incentivizing businesses to market using them to acquire gaming the hunt latest results for their business (“Pay us money and we’ll push bad reviews down!”). Savvier consumers began to take a look at Yelp reviews all together along with the reviewer’s clout in mind, as an alternative to getting switched off by way of a business as a consequence of one bad listing.

However, it is to your great advantage to get a constant stream of positive online reviews arriving at your business’ Yelp account so happy industry is always on top of your review feed — especially is you’re location-based business. Yelp profile information contains things like store hours and information, which means your profile will frequently turn up when we Google your company.

10) Google My offer

You already know those reviews that demonstrate with you do a google search for any business? Yeah, those ideas are saved to a list in a big way.

Google’s Pigeon algorithm update uses distance and ranking parameters to supply improved regional online research results. So, for your business’ site to be properly optimized for search, you will want to setup verified accounts with local directories — especially Google’s, called Google My offer. Getting reviews, comments, pictures, and so forth, especially on the internet, can present you with a good start searching. Only verified local Google+ pages can reply to reviews.

An added bonus? Google Maps pulls that information and people reviews to the app, so having a large amount of content in there could make your company look more reputable.

11) Yahoo! Local Listings

Just like Google My offer reviews, Yahoo! Local reviews let users post reviews of businesses with a five-star rating system.

As outlined by Search Engine Land, Yahoo! still receives about 10% of internet search engine share. So even though you might n’t need to speculate time figuring out the intricacies of Yahoo!’s algorithm, obtaining some favorable reviews about the Yahoo! Local Listings sure couldn’t hurt with the 10%.

Review Websites for B2B Companies
12) G2 Crowd

If the business sells software, you will want to make sure you possess a presence on G2 Crowd. Every month, over 300,000 people looking to purchase software browse the 37,000+ user reviews here to allow them to make smarter purchasing decisions.

G2 Crowd operates kind of like Yelp, but in a specific niche. Organizations are reviewed on a five-star scale, and reviews cover everything from setup and straightforward of usage to security and support. Reviewers respond to questions like “What do you like best?”; “What do you dislike?”‘; and “Recommendations to other people considered the item.” Also, it is possible to upvote and downvote others’ reviews.

13) TrustRadius

Like G2 Crowd, TrustRadius is an online review site for software businesses. Reviewers on the site are authenticated via LinkedIn to make sure they’re users (even though the reviews themselves can still be anonymous), that enables users to view what their LinkedIn connections are saying about particular pieces of software on TrustRadius. This adds a layer of trust for an individual reading the site.

You need to use the site to browse reviews of person companies, or compare two companies side-by-side that compares their five-star ratings, screenshots of these products, pricing details, and user comments from reviewers.

And company reviews, they’ve build a lot of buyer guides for categories including talent store, business intelligence software, core HR software, social networking, and A/B testing to help people find the correct product for the kids according to hundreds of reviews and user ratings.

14) Salesforce AppExchange

Have an app about the Salesforce AppExchange? You’ll wish to keep track of your app’s ratings and reviews there. Testamonials are according to a five-star rating system, each app has reviews listed with helpful positive review and quite a few helpful negative reviews first, as well as all reviews, that users can filter by rating, date, and helpfulness. They’ve embraced transparency, letting users access a huge number of reviews and discover the number of downloads with just a couple of clicks.

For Online Reviews Both B2B & B2C
15) Ddd

A nonprofit site, the greater Business Bureau (BBB) evaluates all sorts of businesses against a collection of recommendations for the way businesses should treat the population. They just don’t directly recommend or endorse any businesses, products, or services; they simply provide the public together with the facts about their site about businesses, and when they have been met the BBB’s accreditation standards. They will also review both accredited and non-accredited businesses.

A business’ profile listing about the BBB contains general overview information, like a short company bio and the company’s accreditation status, a history of any complaints made about the business and if they were resolved, customer testimonials, and the BBB’s A – F rating in the business.

16) Glassdoor

Glassdoor is an employee review site which enables anyone — from prospective employees to potential customers to investors — have an concept of what a company is really like from inside. To put it differently, it can help look at the more qualitative factors of things like valuation.

Employees can share how it is like to interview and work at their companies, and the site shows visitors which information mill rated highest by their workers. Many employers use it to build their employment brand to allow them to target and recruit candidates, nevertheless, you can also use the reviews to express ideas internally for improvement among your management team.

Creating a company account costs nothing, and very easy to track and reply to reviews. By way of example, it is possible to setup alerts so that you have an email when a new review is posted so you can acknowledge and reply to every one.

Other areas for Customer feedback
Online reviews also exist on sites that aren’t necessarily built just to publish online reviews. Some businesses use their social presence and site to encourage online reviews … and several brands just have them unsolicited, for better and worse.

Here are some sites that, if you (please, choose to) may serve as additional hubs for online reviews. And they are generally awesome, since they have enormous reach, plus you’ve got some — if not entire — treating these properties.

17) Facebook Ratings & Reviews

Do you know you will find there’s place on Facebook for fans to depart ratings and reviews of the business? There sure is … it’s named, aptly, Facebook Ratings & Reviews. It appears about the left-hand side of the Facebook Page, and you can’t move or take it off like you can other parts of the Page.

Anyone logged into Facebook can post a rating or writeup on a small business. All they must do is navigate to the Reviews portion of your Page, click the grey stars to select a rating, then write an optional review. They could make that review public, visible to friends, or visible simply to them.

18) Twitter

The ridiculously fast-paced nature of Twitter causes it to be seem like a weird place to attempt to accumulate reviews. But while users may well not always look for reviews directly on Twitter (unless you started some kind of review hashtag, perhaps), tweets remain indexed searching results. Meaning a user’s tweet, whether complimentary or less-than, could pop-up in the SERPs when someone’s seeking reviews on the business.

Not only that — there’s items you can actively use the positive tweets coming at you. For instance, we tested the element of social proof on conversions here at HubSpot, attaching three tweets that gave positive reviews with an ebook i was promoting during the time. You know what happened? The CTA together with the three tweets converted much better than the CTA with no tweets. If you learn to “Favorite” tweets that can function as positive reviews in the future, it’s going to be more readily found them if you want to utilize them in your marketing.

19) Your personal Website

Finally, usually the one place where you have total and utter control: your internet site. This is an excellent place to publicize reviews you receive (perhaps embed among those tweets you favorited?) You could make a bit of the website dedicated just to reviews and testimonials, and also add a form so happy customers can submit their unsolicited reviews. But when you’re actively campaigning for positive online reviews and you encounter happy customers who would like to add a positive review try not to have accounts on sites like Yelp, Angie’s List, or Google, it’s handy to possess a place on your internet site to publish their kind words. Consider adding testimonials to landing pages and product pages, too.
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