Free CMQ/OE Practice Test
1. One impediment to bringing about effective change could be that the subjects being studied may intentionally or unintentionally change their behavior due to the fact they’re aware they’re being monitored, rather than as a result of any fundamental facets of the experiment. This is whats called the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions
2. The theories of Abraham Maslow are foundational components of which of such management styles?
Scientific management
Hr management
Management by objective
Management by results
3. The information management approach by which individuals add their knowledge to a common storehouse (such as a database) can be described as:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), just about all uses many tools which are not an exclusive part of the methodology. Which of such outside tools commonly employed in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache method of business processes is recognized as the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name arises from studies of workers at a factory called Hawthorne Works in the early part of the 20th century. The research discovered that when workers know they’re being monitored throughout an asq cmq oe question bank, the outcome in the experiment are usually distinct from those achieved by workers enjoying an identical experiment who’re unaware that they’re being monitored. Sometimes the main difference is positive, and quite often the main difference is negative, but when workers know they’re being observed throughout an experiment, the outcome tend to be skewed, and also this must be taken into account.
2. B: Hr management. Abraham Maslow’s theories are foundational to the human relations management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by a hierarchy of needs, which many people have identified as a pyramid. In the bottom will be the most rudimentry physical needs, then safety, then love/belonging, then esteem, with self-actualization towards the top. Maslow belief that it’s impossible for those to offer the objective of meeting their advanced needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The information management approach by which individuals add their knowledge to a common storehouse (such as a database) can be described as codification strategy, or push strategy. One other answer choices all instruments or strategies popular in knowledge management.
4. C: Five Whys. An Ishikawa diagram, often known as a fishbone diagram, will be used as part of 5 Whys way of progressing to the main of the problem. The diagram concept was made by Kaoru Ishikawa, and it’s also popular for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache method of business processes is recognized as the Nine Boxes Model. It contains three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is often used in the design of employee training programs.
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