For decades, businesses have already been replacing their analog phone lines with VoIP telephone service. In the early years, VoIP acquired a unique reputation among users and skeptics who touted it as unreliable; however, throughout its history, this new communication technology has become popular and left its mark being a reliable and practical communication solution for businesses of all sizes.

Today, businesses use VoIP features to stay in touch with customers and colleagues, expand their businesses seamlessly, monitor employee performance, and make customer loyalty. By harnessing the power of the cloud, VoIP offers a college degree of flexibility and simplicity that analog users can not experience.

While analog telephone service keeps communications fixed in a, VoIP enables you to make your small business calls from any device (office, mobile, or soft phone app) or forward the crooks to external sites and extensions.

The flexibleness and simplicity of this technology is what most users love about business VoIP providers.

Small business owners and entrepreneurs can likewise use VoIP phone number service to make the look of a bigger company with features like auto attendant and custom prompt menus.

What might you expect from a VoIP phone number service?

VoIP takes analog audio signals and converts them into digital data which can be transmitted over the internet. With less bandwidth required to transmit the info, there’s less occurrence of jitter which causes that choppy audio and lackluster call quality that drives everyone crazy.

Call quality, cost benefits, and simple setup will be the main drivers of VoIP’s success but there are many features and capabilities that set this communication technology apart.

These are generally couple of the standard features you may expect when you use a VoIP voice service:
Call forwarding
Voicemail to email
Auto attendant, also referred to as an electronic receptionist or cloud receptionist
Call continuity
Programmable keypads
App integration
Caller identification display
Call blocking
Call conferencing
Mobile capabilities

VoIP phone service can seem to be just like a drastic switch to your communications strategy but if you’re ready to consult with consultants, you will notice that it is a simple transition.

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