Free CMQ/OE Practice Test

1. One impediment to causing effective change is the subjects being studied may intentionally or unintentionally change their behavior mainly because they’re aware they’re being monitored, and not as a result of any fundamental areas of the experiment. This is what’s called the:

Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions

2. The theories of Abraham Maslow are foundational elements of which of those management styles?

Scientific management
Human relations management
Management by objective
Management by results

3. The data management approach where individuals add their knowledge into a common storehouse (like a database) is known as a:

Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy

4. Six Sigma has five phases (DMAIC), it also uses many tools that aren’t an exclusive area of the methodology. Which of those outside tools commonly employed in Six Sigma would utilize an Ishikawa diagram?

TRIZ
Taguchi methods
Five Whys
Quality Function Deployment

5. The Rummler-Brache approach to business processes is known as the:

Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers

1. A: Hawthorne effect. The name emanates from studies of workers with a factory called Hawthorne Works in early area of the twentieth century. The research found out that when workers know they’re being monitored in an cmq oe essay questions, the results in the experiment tend to be diverse from those achieved by workers involved in much the same experiment who’re unaware they are being monitored. Sometimes the difference is positive, and often the difference is negative, but when workers know they’re being observed in an experiment, the results tend to be skewed, and also this have to be taken into consideration.

2. B: Human relations management. Abraham Maslow’s theories are foundational on the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by a hierarchy of needs, which many individuals have referred to as a pyramid. In the bottom include the most basic physical needs, then safety, then love/belonging, then esteem, with self-actualization at the very top. Maslow considered that no one is able for folks to offer the objective of meeting their higher level needs if their lower level needs aren’t already being met.

3. C: Codification strategy. The data management approach where individuals add their knowledge into a common storehouse (like a database) is known as a codification strategy, or push strategy. Another answer choices all instruments or strategies commonly used in knowledge management.

4. C: Five Whys. An Ishikawa diagram, often known as a fishbone diagram, would be included in the 5 Whys technique for getting to the basis of your problem. The diagram concept was made by Kaoru Ishikawa, and it is commonly used for product design and defect prevention purposes.

5. B: Nine Boxes Model. The Rummler-Brache approach to business processes is known as the Nine Boxes Model. It is made up of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model can often be found in the design of employee training programs.
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