Attention Amazon sellers: you probably are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is caused by you whenever Amazon mis-handles your inventory. Amazon manages something such as 350 million products worldwide, so it’s not surprising that inventory discrepancies are going to sometimes occur. Whenever they do, incorrect transactions for lost, damaged, or destroyed, and other Amazon fee overcharges meet the criteria for Amazon FBA reimbursement.
Typically, it’s your responsibility to recognize occurrences that qualify for Amazon FBA reimbursement and submit the appropriate claims. The complete process is hard and time-consuming. Also, remember that claims for any of the errors have to be filed within Eighteen months of their occurrence.
The following information breaks down what Amazon FBA reimbursement is, and exactly how you’ll be able to most easily recover money that is certainly rightfully yours.
Types of Amazon FBA reimbursements
The five premiere reasons behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s normal for inventory to have lost in the course of shipping or misplaced in the warehouse. Another common cause is incorrect barcoding. Whatever the reason, the only way to be certain what’s going on with your inventory is always to carefully research your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged within the warehouse plus the course of shipping. There is a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Inside the Amazon fulfillment center
En route from the fulfillment center to the customer
To fulfillment center
Missing in fulfillment centers within the last 30 days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a tremendous proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit can help you determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid for
Returned Not Refunded after 45 Days: customer received reimbursement, but would not return the product
Return Overcharge: customer refunded over initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned then damaged
Return after 2 months: customer granted the best on the refund guarantee after the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or eliminate your inventory without your permission. Nevertheless they do owe you Amazon FBA reimbursement in the event it does. The only method to know for sure is always to continually track inventory inside your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to determine storage fees. Incorrect product measurements and weights can result in higher storage, shipping and commission fees.
It’s responsibility to ascertain if such fees are overcharged and still provide proof within an Amazon declare that supports lower product size and weight.
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