Decanting tenants a good procedure guide


Every time a recent disaster occurred, a leading Housing Association deployed an on-the-ground catastrophe response (CATS) teams could secure the large number of displaced tenants in the impacted area. The Housing Association required an urgent situation housing solution for that team that can provide:

• 24/7/365 usage of comfortable, long lasting accommodations

• Flexible leasing terms and amount of stay options

• Convenient locations inside the impacted areas additionally,

to make sure costs were managed effectively, the company required a fix that included consolidated, centralised billing. Previously, affiliates were negotiating lease terms and signing agreements without company authorisation. This triggered higher lodging costs, increased incidental charges and greater financial risks and exposure for the employee and also the client.


The Housing Association required to secure a thorough emergency housing solution that will reduce costs and streamline the billing process so the CATS team could concentrate on meeting their tenant’s needs. Jigsaw, featuring its broad inventory of hotels, apartments, homes and more, could give you the Housing Association CATS teams with furnished apartments on an extended stay over Thirty days. This solution offered several benefits, including:

• Major cost benefits

By consolidating all disaster-related employee costs, using furnished apartments rather than rooms in hotels, and identifying convenient options in the specific location, the customer could reduce staff overtime previously invested in invoicing and processing, eliminate temporary stay hotel taxes and dealt with Jigsaw to negotiate exceptional leasing terms longer (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation in the temporary housing process through Jigsaw allowed your client to improve operating efficiencies through providing one particular source for all housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time required for repairs or relocation. Providing a crisis housing solution to get a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered an even more comfortable, home-like environment with larger apartments, full-size kitchens and separate living rooms. This solution allowed the client’s employees to target less around the stress and inconveniences linked to getting away from home for too long intervals and much more on fulfilling the displaced tenant’s needs.

• Enhanced entry to information

Centralised event data allowed for simplified and consolidated catastrophe reporting. Additionally, this functionality provided enhanced reporting features essential for successfully managing expenses, sharing information and improving service. Results By giving a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process plus more suitable housing accommodations, Jigsaw surely could help the client save a lot of time, money and resources. Because of this, the Housing Association possessed a savings of more than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for each apartment. For more information on it study or how Jigsaw can work with you to give a temporary housing solution on your catastrophe response teams, please call 0845 0000 792 or complete the design below.

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